The gift of good taste.

Expertly selected premium spirits, delivered every month.

How it works

Pick Your Gift

Whiskey, Scotch, Bourbon, Gin, or Tequila. Tell us what the lucky recipient likes. We'll take it from there.

We Curate

We source from world class small distillers and independent bottlers to find you the most exceptional spirits.

A Monthly Gift

Each month we’ll send them an expertly selected bottle, with detailed tasting notes…and the story behind it.

FAQs

When are MashBox club shipments sent out?
All shipments will be shipped around the 15th every month. So you can expect to receive them before the 20th of each month. 

What is the cutoff date for ordering this month?
If you placed your order before the 10th of the month you will get the current month’s box, shipped to you around the 15th of the month. Otherwise your box will be shipped the following month.

Do I receive a notification or confirmation?
You will receive a shipping notification email when we send out your box every month so you can track it and anticipate/plan for delivery (remember, someone over the age of 21 with a valid ID must sign for the package, and carriers cannot leave packages on stoops or at doorways). 

Can I send it as a gift?
Yes! MashBox club selections are extremely popular gifts. You simply select the gift option on the club page, and specify the recipient's shipping information. Don't put the recipient's email though. We don't want to send the confirmation to them! You will be able to print a welcome postcard from the club page, if you wish to give a physical card to your recipient, and include a gift message for them at checkout.  

What if I want to cancel my order or change the shipping address, etc.?
If your order hasn't shipped we will gladly cancel your order. However, contact us immediately via email so we are able to process your request. Normally, if you contact us more than two hours after placing your order, we cannot guarantee that any changes will be made.

Can I return products I don't like?
Generally, all sales are final given the nature of the products. However, send us an email at openbar@mashandgrape.com and we'll see what we can do to help. If we can help, we surely will (as long as it's allowed by law).

What if I have an allergy to wheat/gluten, etc?
Many spirits such as whiskey, gin, vodka, liqueurs, etc., contain wheat/gluten. So, please be cautious and purchase/consume products at your own risk!
I was charged for the MashBox order (and sent an order confirmation email, too), but I/Recipient haven't yet received the box (or a tracking number, etc.). Why not? 
What you received is an Order Confirmation email from our system "confirming" your order - not a shipping confirmation. It's just us letting you know that we received your order and that the box is getting ready. When we actually ship out your box (~15th of every month), you  will get a separate shipping confirmation with a tracking number so you can anticipate delivery. 

Note, since all MashBox subscriptions are prepaid you will NOT be charged every time we ship you a box. You were already charged when you placed the order -  and that’s all you will ever be charged, for that particular subscription.

Can I place my order via phone? 
Unfortunately, not at this time. All orders must be placed online at mashandgrape.com. if you need assistance, email us at openbar@mashandgrape.com and we'll be glad to help. 

CONTACT

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What's the best way to contact you? 
By direct email - openbar@mashandgrape.com. Someone will get back to you ASAP - between the hours of 9AM - 6PM EST, Monday-Friday - promise! If you're emailing us on weekends or holidays our responses may be delayed as well. 

How come I haven't received a response to my email? 
We pride ourselves on reliable customer service and try to respond to your email inquiries promptly and consistently. However, lately, spam filters in different email systems such as Gmail have become very aggressive, which essentially means that our responses could be hitting your spam/junk/"marketing"/"promotion" folders instead of your regular inbox. So if you don't get a response from us within 24 hours, please check your spam filters! Also, we'd greatly appreciate it if you add our email address (openbar@mashandgrape.com) to your email "safe" list (or mark as "not spam"/ "not junk").
 
CANCELLATIONS, DAMAGES etc.
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What if I want to cancel my order or change the shipping address, etc.?
If your order hasn't shipped we will gladly cancel your order. However, contact us immediately via email so we are able to process your request. Normally, if you contact us more than two hours after placing your order, we cannot guarantee that any changes will be made. 

What if my product is damaged?
That's a bummer! Contact us at openbar@mashandgrape.com and we will be happy to help.

Can I return products I don't like? 
Generally, all sales are final given the nature of the products. However, send us an email at openbar@mashandgrape.com and we'll see what we can do to help. If we can help, we surely will (as long as it's allowed by law).

Can I use a different billing and shipping address?
Absolutely. At the checkout page, just be sure to uncheck the "same as billing address" option and you will then be prompted to enter a different billing address (the first address you enter when you checkout is the shipping address). 

 

“I have fallen in love with Mashbox Club!”

My Subscription Addiction

“It’s a veritable tour of the entire spirits universe.”

Drinkhacker

“...this program excels at delivering rare, independent spirits directly to consumers' doors”

CoolHunting

“(a subscription service for you) ...if you're that friend who's always the First to Know”

Business Insider

“Now, if you’re thinking, “Hey, this would make a solid gift for someone,” you’re right. It would.”

Urban Daddy